1. Introduction

Welcome to the Tirrinia Points Program (also known as "The Tirrinia Circle," the "Program"), operated by Tirrinia ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your participation in the Program. By enrolling in or participating in the Program, you agree to be bound by these Terms. If you do not agree to these Terms, please do not participate in the Program.

The Program allows members to earn points ("Tirrinia Points" or "Points") through qualifying purchases and activities, which can be redeemed for rewards, discounts, and other benefits as described in these Terms.

Program name: "The Tirrinia Circle." Points currency: "Tirrinia Points." Each Tirrinia Point is a loyalty reward unit with no monetary value (see Section 4.4). Points are not a cash balance, gift card, prepaid balance, or stored-value instrument.

2. Eligibility

2.1 Age Requirement

You must be at least 13 years old to participate in the Program. If you are under 18 years old, you represent that you have obtained parental or guardian consent to participate.

2.2 Geographic Availability

The Program is available to customers worldwide, except where prohibited by law. Certain rewards may not be available in all jurisdictions.

2.3 One Account Per Person

Each individual may maintain only one Program account. Multiple accounts are not permitted. We reserve the right to close duplicate accounts and void any Points earned through duplicate accounts.

2.4 Business Accounts

Business or wholesale customers may be ineligible for the Program or subject to separate terms, at our sole discretion.

3. Enrollment

3.1 How to Enroll

You can enroll in the Program by:

· Creating an account on our website and opting into the Program; or

· Following the enrollment prompt during checkout; or

· Any other enrollment method we may provide from time to time.

3.2 Account Information

You agree to provide accurate, current, and complete information during enrollment and to update such information to keep it accurate, current, and complete. We are not responsible for any failure to receive rewards or communications due to inaccurate or outdated account information.

3.3 Email Opt-In

By enrolling in the Program, you may opt in to receive marketing emails from us. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email. Unsubscribing from marketing emails will not affect your Program membership or Points balance, but it may affect your ability to receive Program reminder emails (see Section 8).

4. Earning Points

4.1 Ways to Earn Points

You may earn Tirrinia Points through the following activities:

Current earning opportunities:

· Place an order: 3 Points for every $1 spent (before tax and shipping)

· Sign up / Create an account: 200 Points

· Celebrate a birthday: 100 Points (birthday must be entered at least 30 days before your birthday)

· Follow on TikTok: 50 Points

· Follow on Instagram: 50 Points

· Write a product review: 100 Points

· Share on social media: 50 Points

· Subscribe to newsletter: 100 Points

· Complete your profile: 50 Points

The earning rates above reflect our current program configuration. Earning activities and point values may change from time to time (see Section 9).

4.2 Points for Purchases

· Points are earned on the subtotal of qualifying purchases, excluding tax, shipping, and discounts applied.

· Points will be credited to your account after your order ships (or upon order completion, as determined by us).

· If an order is returned, refunded, or cancelled, the corresponding Points will be deducted from your account. If your account does not have sufficient Points, we may deduct Points from future earnings.

· Purchases made through wholesale, bulk, or B2B channels are not eligible for Points unless otherwise stated.

4.3 Points for Non-Purchase Activities

· Social media follows and shares are verified through our loyalty platform. Points will be credited after successful verification.

· Birthday Points will be credited on your birthday, provided you have entered your birthday at least 30 days prior.

· Product review Points are awarded only for verified purchase reviews.

· From time to time we may issue Points to your account directly (for example, a welcome credit, a goodwill adjustment, or a promotional gift). Such Points are subject to these Terms, including the no-cash-value provisions in Section 4.4.

· We reserve the right to adjust, add, or remove earning activities at any time, subject to Section 9 (Program Changes).

4.4 Points Have No Cash Value

· Points are not legal tender, have no cash value, and may not be exchanged for cash.

· Points cannot be transferred, sold, or redeemed for cash, except as required by law.

· Points are not your property and do not constitute a gift card, prepaid balance, or stored-value account.

· Points may only be redeemed for the rewards described in Section 5 (discounts, free shipping, or free products).

· Accrued Points do not earn interest and are not insured.

5. Redeeming Points

5.1 Available Rewards

Points may be redeemed for the following rewards:

Current redemption options:

· $3 off coupon: 100 Points (no minimum purchase)

· $10 off coupon: 300 Points (minimum purchase $30)

· $25 off coupon: 600 Points (minimum purchase $60)

· Free shipping: 200 Points

· Free product: 1500 Points (select products only, while supplies last)

The reward tiers above reflect our current program configuration. Point values, minimum purchase thresholds, and available rewards may change from time to time (see Section 9).

5.2 How to Redeem

· Rewards may be redeemed through the Program panel on our website or at checkout.

· When you redeem Points for a reward, the corresponding Points are deducted immediately and a unique discount code or reward is issued to your account.

· Reward codes may be subject to expiration — please check the specific reward terms at the time of redemption.

5.3 Redemption Rules

· You must have sufficient Points in your account to redeem a reward.

· Only one reward may be used per order, unless otherwise stated.

· Rewards cannot be combined with other discount codes or promotions, unless explicitly permitted.

· Rewards are non-transferable and have no cash value.

· If you return or cancel an order for which a reward was used, the Points used for the reward will not be refunded.

· We reserve the right to adjust reward options and point values at any time, subject to Section 9 (Program Changes).

6. Referral Program

6.1 How Referrals Work

Members may refer friends to our store using their unique referral link. When a referred friend makes a qualifying purchase, both the referrer and the referred friend may earn rewards.

6.2 Referral Rewards

· Referred friend: 15% off their first order (minimum purchase may apply)

· Referrer: a $15 discount coupon or 500 Tirrinia Points when the referred friend completes their first qualifying order

6.3 Referral Restrictions

· Referral links are for personal, non-commercial use only.

· You may not refer yourself or use multiple accounts to take advantage of the referral program.

· Referral rewards may not be earned through fraudulent, deceptive, or unethical means, including but not limited to: spam, fake accounts, or paid traffic from incentivized click sites.

· We reserve the right to reject any referral and void associated rewards if we suspect fraud or abuse.

· Referral rewards may be taxable income to the referrer in certain jurisdictions. You are responsible for any applicable taxes, as further described in Section 12.

7. VIP Tier Program

7.1 Tiers and Benefits

The Program includes tier-based membership levels within The Tirrinia Circle. As you spend more or earn more Points, you may advance to higher tiers with additional benefits.

VIP Tiers:

· Circle Member (Entry): Base benefits including earning Points and access to standard rewards.

· Inner Circle (Silver): Unlocked with $100 in cumulative spend. Benefits include 1.5x Points earning, a monthly free shipping coupon, and exclusive discounts.

· Golden Circle (Gold): Unlocked with $300 in cumulative spend. Benefits include 2x Points earning, two monthly free shipping coupons, early access to new products, and a birthday bonus.

7.2 Tier Status

· Tier status is determined by cumulative spend or Points earned, as specified by us.

· Tier benefits are subject to change, subject to Section 9 (Program Changes).

· We reserve the right to adjust tier thresholds and benefits at any time.

8. Point Expiration

Points do not expire by default. We have enabled points expiry so that unused balances are recycled back into the Program.

· How expiry works: Your entire Points balance expires if your account is inactive for 6 consecutive months. Individual Points do not carry separate expiry dates — your whole balance expires at once.

· What counts as activity: Any change to your Points balance resets the clock, including earning Points on an order, redeeming Points for a reward, or being issued Points by us (for example, a welcome credit, birthday Points, or a goodwill adjustment).

· Reminders: We send two reminder emails before expiry — a warning approximately 30 days in advance and a final reminder approximately 3 days in advance — to the email address on your account. Please keep your email address up to date. Consistent with anti-spam rules, reminders are not sent to members who have unsubscribed from promotional emails, or who have never earned Points through an active step (for example, members whose Points balance was issued to them by us and who have not otherwise taken part in the Program).

· Expired Points cannot be reinstated.

· Note for California residents: Certain states limit when loyalty rewards may expire. We set our expiry period to comply with applicable state law.

9. Program Changes

· We reserve the right to modify, suspend, or terminate the Program, or any part of it, at any time, with or without prior notice.

· If we make material changes to the Program that adversely affect your Points or benefits, we will provide at least 30 days' notice via email or through a notice on our website.

· Material changes may include, but are not limited to: changes to Point earning rates, redemption values, expiration policies, tier benefits, or program structure.

· Your continued participation in the Program after the effective date of any changes constitutes your acceptance of those changes.

· If you do not agree with any changes, you may terminate your account and discontinue participation in the Program.

10. Account Termination

10.1 Termination by You

You may terminate your Program account at any time by contacting our customer support. Upon termination, all unredeemed Points in your account will be forfeited and cannot be redeemed.

10.2 Termination by Us

We reserve the right to suspend or terminate your account and/or your participation in the Program, in our sole discretion, if we believe you have:

· Violated these Terms;

· Engaged in fraudulent, deceptive, or abusive behavior;

· Created multiple accounts;

· Manipulated the Program through bots, scripts, or automated means;

· Violated any applicable law or regulation; or

· Engaged in any conduct that is harmful to our business or other customers.

10.3 Effect of Termination

Upon termination of your account for any reason:

· All unredeemed Points will be immediately forfeited;

· You will no longer be eligible to participate in the Program; and

· We may, in our sole discretion, reverse any rewards or benefits recently issued.

11. Privacy & Data

Your participation in the Program is subject to our Privacy Policy, which is incorporated into these Terms by reference. We collect, use, and share your personal information as described in our Privacy Policy, including:

· Account information (name, email, address)

· Purchase history and order information

· Points balance and redemption history

· Birthday (if provided)

· Social media engagement data (if you participate in social earning activities)

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us as described in Section 15.

12. Tax Responsibility

· You are solely responsible for any taxes, duties, or other governmental charges associated with rewards earned through the Program.

· Points redeemed for discounts on purchases generally reduce the purchase price and are not considered taxable income to the member.

· Rewards redeemed for free products or services may be considered taxable income in certain jurisdictions. If the total value of rewards you receive in a calendar year exceeds $600 (or such other amount as required by law), we may be required to report such value to tax authorities and issue you a Form 1099 (or equivalent).

· Referral rewards may be subject to reporting. We reserve the right to withhold taxes if required by law.

· We recommend consulting with a tax professional regarding the tax implications of your participation in the Program.

13. Anti-Fraud Policy

We take fraud prevention seriously. The following activities are strictly prohibited:

· Creating multiple accounts to earn bonus Points or referral rewards

· Using bots, scripts, or automated means to earn Points or game the Program

· Referring yourself or using fake email addresses to complete referrals

· Manipulating Points through fraudulent orders, returns, or chargebacks

· Buying, selling, trading, or transferring Points (except as explicitly permitted)

· Hacking, phishing, or attempting to gain unauthorized access to the Program or other members' accounts

If we suspect any fraudulent or abusive activity, we may:

· Suspend your account pending investigation;

· Reverse or void any Points, rewards, or referral bonuses;

· Terminate your account permanently;

· Cancel any pending or recent orders; and/or

· Take legal action if necessary.

14. General Provisions

14.1 Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your participation in the Program, even if we have been advised of the possibility of such damages.

14.2 Disclaimers

The Program and all rewards are provided "as is" without warranty of any kind, express or implied. We do not guarantee the availability of any particular reward or the continued operation of the Program.

14.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of laws principles.

14.4 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Program shall first be resolved through good faith negotiation. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

14.5 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.6 Entire Agreement

These Terms, together with our Privacy Policy and any additional program rules posted on our website, constitute the entire agreement between you and us regarding the Program.

14.7 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.

15. Contact Information

If you have questions about these Terms or the Program, please contact us at:

Email: help@tirrinia.net
Website: www.tirrinia.net

Subject: Loyalty Program Inquiry

We will respond to inquiries within 2-3 business days.