Our return policy is valid for 365 days. If you purchased the item more than 365 days ago, we regret that we will be unable to provide a refund or exchange.

For returns, your item must be unused, in its original condition, and in its original packaging.

We need your receipt or proof of purchase for returns.

In some cases, we may only provide a partial refund: (if applicable)

* The item is not in its original condition, or is damaged or missing parts due to reasons not attributable to us.

* The item is returned more than 365 days after receipt.

Refund (if applicable)

After receiving and inspecting your return, we will send you an email notification that we have received it. We will also inform you whether your refund request has been approved.

If approved, we will process your refund and return the funds to your credit card or original payment method within a certain number of days.

Refund Delay or Omission (if applicable)

If you have not yet received your refund, please check your bank account again.

Then contact your credit card company. Refunds may take some time to be credited to your account.

Next, contact your bank. Refunds typically take some processing time to be credited to your account.

If you have completed all the above steps but still have not received your refund, please contact us at help@tirrinia.net.

Sale Items (If Applicable)

Only full-price items are refundable; sale items are non-refundable.

Exchanges (If Applicable)

We only offer exchanges for defective or damaged items. If you need to exchange the same item, please email help@tirrinia.net and send your item to: Carson, CA, 90746, United States.

Gifts

If the item was not marked as a gift at the time of purchase, or if the giver sent the order to themselves to deliver to you later, we will refund the giver, who will be notified of your return.

Shipping Costs

For returns, please send the item to: Carson, California, 90746, USA.

You are responsible for the return shipping costs. Return shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.

Delivery time for exchanged items may vary depending on your region.

If you are sending items valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned items.