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For all items
Do you offer wholesale or bulk purchase discounts?
Our items are only sold on our online store, which means they can’t be resold. If you're looking to make a bulk personal purchase, please email us at email@example.com.
Do you take suggestions or customs designs?
We love all the suggestions that you have been sending in! Currently we are trying to fit a few of our most requested into a brand new update for several reasons. The great news is, there is still hope – the designer will see almost every email by everyone who has sent us! We currently do not yet offering custom hoodies at this point.
Can I send an order as a gift?
Tirrinia is the perfect gift! You can order one direct for that lucky man or woman in your life by entering their address as the shipping address.
For Blanket Hoodies
Our awesome hoodies (adult size) are currently a one size fits most design, which is loosely based on a size 6XL hoodie. This design is ideal for those 14 years and above for the perfect fit. All of our hoodies are made individually with love so there may be a slight size variation per hoodie.
Have you been living, sleeping, and eating in your Tirrinia hoodie 24/7 for the past three weeks without removing it once to go in the shower (hopefully)? Instructions on how to take absolutely perfect care of your hoodie can be found on the fine print tag sewn into one of the inner pockets.
If hand washing is preferred, we suggest using cold water along with a mild detergent that won't fade colors and is gentle enough for both wool and silk fabrics.It should then be air dried absolutely flat.
If machine washing is preferred, than it should only be done gently and with cold water as recommended until such time as it must be laundered.
Machine dryers should never be used if at all possible because this will cause shrinkage.
Dry cleaning is never advised either since chemicals involved may damage both the fabric and design permanently.
To extend the life span of your product by as much as possible, we recommend following all above directions precisely!
For Wine Bags
Are the straps comfortable?
Yes! The Tirrinia straps are all designed to be comfortable while you carry your Tirrinia full of wine and everyday essentials.
Will the Tirrinia keeps my drinks cold?
The Tirrinia comes with an insulated pocket that keeps your drinks chilled for a few hours depending on exterior temperature. We do offer an ice pack which will keep your beverages super cold.
For Waterproof Blanket
How to clean the waterproof blanket?
Machine washable on gentle cycle，separately in cold water.
It’s best to hang it in the sun to dry naturally,Drying is not recommended because there is a waterproof film inside, and drying may not have the waterproof effect. If it is really necessary, it is recommended to dry at low temperature.